Our commitment to you doesn’t end when you get the keys. We’re here to support you every step of the way, with attentive post-possession care designed to give you peace of mind in your new home. Included in your first 24 months of ownership:
✅ UNLIMITED on-site visits (if necessary) by our service crew at no extra charge.
✅ No extra charge to fix warranty-related repairs (if necessary) re drywall, doors, windows, paint, etc.
All Munro Homes crew members are empowered to provide you with amazing customer service. But don’t take our word for it.
“We bought a Munro Home in 2016. We just had a concern with a section of plumbing that appeared to be faulty. I called Heather (member of Munro Homes sales crew) on a Friday afternoon to ask her some questions about it. And she not only answered the questions but had her team join the plumbers to fix the problem on Monday. This is 2 years after we purchased the property.
This is an example of going over and above customer service that Munro Homes is providing. We would recommend the Munro Homes crew for any new construction because of their exceptional level of quality and service.” – Devron McLeod
In the unlikely event that you might feel less than happy with our market-leading customer service (see our FB and Google reviews), you can always share your feedback directly with the president of Munro Homes, Colin Chorneyko, via munrohomes.com/telltheprez.
P.S. Would you like to continue enjoying your exclusive homeowner benefits beyond the first 24 months for a nominal annual fee? Simply email us to arrange your extension.
