fbpx

It wouldn’t surprise us.

After listening to new home buyers for the past 35+ years, we’ve noticed that, for most of them, one top concern remains the same. That concern? “How can I/we tell which of these lovely brand new homes will actually be lovely to live with?

Listen, we hear you.

It’s easy to desire buying a brand new home which both looks lovely and actually is lovely to live with.

Finding one which practically guarantees that both of those conditions will be met, well, that can be a heck of a challenge.

The good news: Everything we do is designed to practically eliminate that challenge.

Let us tell you exactly how we do it at Munro Homes.

First, we ONLY sell homes that are designed and built to a high standard.

From our selection of lots, tradespeople, building materials, etc., we handpick ONLY those that will ensure that a home will BOTH look lovely and actually be lovely to live with.

But don’t take our word for it. Here’s what some of our long-time clients say about our homes:

We still love our Munro home, and it was built in 1998! – Brenda Woods-Ell

Our home, an 1840 sq. ft. walkout bungalow, was built by Munro Homes 5 years ago. To this day, we enjoy our home like when we first moved in: with a feeling of a deep gratitude and appreciation for the builder. – Wanchun Song

After three homes built by Munro Homes we’ll never use anyone else. – Laurie Perry Topp

Second, to the best of our knowledge, we offer the most comprehensive post-possession care and services to new home buyers in Regina & the surrounding area.

Did you know that UNLIMITED on-site visits (if necessary, of course) at no extra charge are included in the first 24 months following the possession of a Munro Homes built home?

Did you know that no warranty-related repair (at no extra charge) is too small re drywall, doors, windows, paint, etc., for our service crew during the first 24 months following the possession of a Munro Homes built home?

This exceeds the traditional new home warranty standard. As you likely know, the traditional new home warranty standard requires that a new home be free from defects in workmanship and materials for only up to 12 months from possession date.

And it’s not just the so-called nuts and bolts that make our post-possession care unique. It’s also the attitude with which it’s delivered. Again, you don’t have to take our word for it. Here’s what one of our long-time clients says about it:

We bought a Munro Home in 2016. We just had a concern with a section of plumbing that appeared to be faulty. I called Heather (member of Munro Homes sales crew) on a Friday afternoon to ask her some questions about it. And she not only answered the questions but had her team join the plumbers to fix the problem on Monday. This is 2 years after we purchased the property.

This is an example of going over and above customer service that Munro Homes is providing. We would recommend Heather and the Munro Homes crew for any new construction because of their exceptional level of quality and service.” – Devron McLeod

The same level of care is being enjoyed right now — quietly — by many more people just like you.

The reason why most people are just hearing about it now is simple: Until recently, providing uncommon post-possession care & services was just something we did. (Our membership program had no name, no visual identity, etc.)

We finally decided to standardize the umbrella of our post-possession care & services in order to make it easier for our clients to use it. You see, we find that most folks feel more comfortable asking for benefits when they know upfront what exactly is included and how to get them.

So, say hello to the Munro Homes Carebrella. ✨

an umbrella of post-possession care & services exclusive to Munro Homes.

Summary of Munro Homes Carebrella membership benefits in the first 24 months following possession of any of our homes (included at no extra cost):

✅ VIP treatment for you throughout your post- possession experience for as long as you own your Munro Homes built home. 

All Munro Homes crew members are empowered to provide you with amazing customer service.

In the unlikely event that you might feel less than happy with our market-leading customer service (see our FB and Google reviews), you can always share your feedback directly with the president of Munro Homes, Colin Chorneyko, via munrohomes.com/telltheprez.

✅ UNLIMITED on-site visits (if necessary) by our service crew at no extra charge.

✅ No extra charge to fix warranty-related repairs (if necessary) re drywall, doors, windows, paint, etc.

✅ UNLIMITED, prompt replies to ALL questions (in- person or via email, phone, etc.).

✅ Invites to special events, sneak preview of our upcoming show and model homes, and sneak preview of our annual ‘Hint Guide.’

Bonus: For every successful referral, your membership will be extended for 12 months.

Summary of Munro Homes Carebrella membership benefits after the first 24 months following possession of any of our homes (optional for a nominal annual fee): 

✅ VIP treatment for you throughout your post- possession experience for as long as you own your Munro Homes built home.

Again, in the unlikely event that you might feel less than happy with our market-leading customer service, you can always share your feedback directly with the president of Munro Homes via munrohomes.com/telltheprez.

✅ No extra charge for up to 6 on-site visits per year for all active members.

✅ Preferred rates for parts and repairs if they are required.

✅ UNLIMITED, prompt replies to ALL questions (in- person or via email, phone, etc.).

✅ Invites to special events, sneak preview of our upcoming show and model homes, and sneak preview of our annual ‘Hint Guide.’

Bonus: For every successful referral, your membership will be extended for 12 months.

(Use this only after the first 24 months following possession of your home.)

How can you afford to offer the Munro Homes Carebrella?”

you may be thinking right now.

We’ve already shared our ‘secret sauce’ with you: Because we ONLY sell homes that are designed and built to a high standard, most of our clients never have to use all of the services offered under the Munro Homes Carebrella.

Over to you. 😊

Thanks to online reviews, social media, and the ability to quickly poll your friends and family via text, you can double-check the claims of both initial quality and total cost of ownership for pretty much anything.

And you should always double-check. Especially for major investments like a new home. Because while many new homes may seem lovely at a glance these days, you want to make sure that the home you choose is actually lovely to live with, right? 

p.s.

No appointment is necessary to start co-creating an On-Trend home with the Munro crew, or to get answers to the questions you haven’t found answers for on the internet. So, when you’re ready, simply say hi via munrohomes.com/contact.